Refund Policy
Last Updated: March 19th, 2025
At Cork 'n Cases, we take pride in offering exclusive wines, rare whiskeys, and unforgettable tasting events. Due to the nature of our products and experiences, all sales are final. Please review our refund and cancellation policies below.
1. Event Ticket Refunds & Cancellations
All event tickets ($60 per person) are non-refundable.
If you can’t attend an event, you may transfer your ticket to another guest by notifying us at least 24 hours before the event.
If we need to reschedule or cancel an event, you will have the option to apply your ticket amount to a future event.
To transfer your ticket or request an event credit, please contact us with your order details.
2. Wine & Whiskey Purchase Refunds
All sales of wine and whiskey cases are final.
Due to industry regulations, we cannot accept returns or exchanges on alcohol purchases.
If you receive a damaged or incorrect order, please notify us within 48 hours of pick-up, and we will work to resolve the issue.
For assistance with an order issue, please contact us with your purchase details.
3. Membership Fees & Billing
Membership is free, and there are no recurring charges.
Since there are no membership fees, there are no refunds related to membership accounts.
4. Exceptions & Special Circumstances
We understand that unexpected situations happen. If you have extenuating circumstances that prevent you from attending an event or if you experience a problem with your purchase, please reach out. While we cannot guarantee refunds, we will do our best to accommodate reasonable requests.
Contact us for assistance.
5. How to Request Support
If you have any questions about our refund policy, need help with an order, or need to transfer an event ticket, please reach out:
Email: [contact@corkncases.com]